OUR MISSION STATEMENT

“The ExcluSec Group has a simple vision which is to raise the bar within the soft services industry, as recognised by our clients, employees and competitors alike.

To achieve this, we will be honest, reliable, dependable and innovative in everything we do, and employ and invest in only the best people.

We will create solid, loyal partnerships with our clients, providing a full range of professional and personalised soft services catered to all our clients specific requirements.

Our company prides itself in delivering the highest level of customer service and satisfaction across our client base”.

OUR CORE VALUES

Quality. We take pride in our service delivery, going the extra mile and always being professional. We recruit the best people and continuously invest in staff training, instilling our professional standards and code of conduct, so that we can be the best we can be.

Honesty. Integrity is at the heart of everything we do: we will never compromise the truth and will always communicate openly. We take ownership, accountability and responsibility, adopting an ethical and moral approach in our work.

Reliability. We have a ‘can do’ attitude and will not over promise and under deliver. We are committed, consistent and dependable, ensuring we deliver excellent customer service, in line with our customer service charter.

Respect. We promote diversity in all the work that we do and treat everyone as we wish to be treated, with dignity, care and appreciation. We listen carefully and ensure that we understand, as we appreciate that our workforce and clients all have valuable contributions.

Team Work. We work together, supporting one another and collaborating to ensure that we achieve our common goals. We have confidence in one another and empower everyone to make positive contributions throughout the work that we do. One Team. One Vision.